Documentation

Understand The App

Getting Started

Introduction

AI Product Visibility is a Shopify app that makes your products visible to AI shopping assistants. Shoppers increasingly ask assistants like ChatGPT, Gemini, Google AI Mode and Perplexity what to buy, and these assistants recommend products they can understand: a clear category, a descriptive title and description, and structured attributes such as color, material, size or fit.

Most Shopify catalogs are missing exactly these: products with no category or one that's too generic, thin or all-caps titles, missing SEO text and image alt text, and attributes that live only in tags or free text. The app scores how ready every product is for AI shopping, shows you what to fix first, and uses AI to write the fixes for you.

Three Promises

  • Know where you stand. One AI Visibility Score for your whole store, broken down into three factors, free and unlimited on every plan.
  • Fix what matters first. The dashboard ranks issues and products by impact, so you always know the next step.
  • Stay in control. AI suggests, you decide. Nothing is written to your store until you click Apply.

Who It's For

Shopify merchants who want their products found and recommended by AI assistants and search engines, especially stores with many products, products imported from suppliers, or catalogs that grew without consistent product data. It works for any product type. Suggestions are written in English, so the app works best for stores that sell in English.

Note: no app can guarantee that an AI assistant will recommend your products. AI Product Visibility helps AI assistants understand your products by making your product data clear and complete.

Getting Started

Installation & Setup

AI Product Visibility installs from the Shopify App Store like any other app. There's no code, no CSV import and no manual setup.

1. Install The App

Add AI Product Visibility to your store and approve the requested access. The app asks for access to your products (to score them and write the changes you approve), not to your customers or orders.

2. Open The Dashboard

The app reads your products and calculates your AI Visibility Score: your store's score, the three factors behind it, and the issues holding you back. This is free and doesn't use any audits.

3. Start Your First Audit

Pick a product from the Recommended Action, the Best products to audit next list, or any filtered product list. A free preview shows what the audit will fix before you use an audit. The audit usually takes under a minute.

4. Review And Apply

Compare Current vs Suggested for each change, tick what you want, edit anything, and apply. Changes go live in your store right away.

AI audits never run on their own. The score is calculated automatically when you open the dashboard, but every audit is started by you, one product at a time.

The AI Visibility Score

How The Score Works

The AI Visibility Score is a number from 0% to 100% that measures how well AI shopping assistants can understand your products. Each active product gets its own score, and your store's score is the average of all active products. Draft and archived products aren't counted.

The Formula

Each product's score is weighted from three factors:

Score = 50% × Shopping Intent Coverage + 30% × Content Quality + 20% × Category

FactorWeightWhat it measures
Shopping Intent Coverage50%How many of the questions shoppers ask about this kind of product (color, size, fabric, fit…) your product data answers.
Content Quality30%Three checks: title and description, SEO title and description, and image alt text.
Category20%Whether the product has a specific, correct Shopify category.

Why these weights? Shopping Intent Coverage counts the most, because it decides whether an AI assistant can match your product to what a shopper asks for. Category counts the least, because a product with no category already scores 0 on Shopping Intent Coverage: a higher weight would penalize it twice.

Score Levels

ScoreLabelMeaning
Below 40%Needs attentionAI assistants are unlikely to recommend these products.
40% to 70%FairUnderstandable, but missing important information.
70% and aboveGoodClear, complete product data.

A Worked Example

A sweater answers 58% of shopper questions, passes 2 of the 3 content checks, and has the generic category "Clothing":

  • Shopping Intent Coverage: 58% × 50% = 29.0
  • Content Quality: 66.7% × 30% = 20.0
  • Category: 50% × 20% = 10.0

Its AI Visibility Score is 59% (Fair). Moving it to the specific category "Sweaters" would add 10 points on its own.

Scoring runs on our servers from your product data, without AI. It's free and unlimited on every plan, and doesn't use any audits.

The AI Visibility Score

Shopping Intent Coverage (50%)

When shoppers ask an AI assistant for a product, they ask about its attributes: "a red wool sweater with a crew neck", "slim-fit jeans in size 32". For each category, Shopify's standard product taxonomy defines the attributes shoppers care about. For a sweater, that's color, size, fabric, neckline, sleeve length, fit and more. This factor checks how many of them your product answers.

How Each Attribute Is Credited

Where the app finds itCreditWhy
A product option (such as Color or Size) or a category metafield100%Structured data: AI assistants read it reliably.
A value in the tags or text (title, description, SEO), such as "100% cotton"60%The value is there, but the AI has to work it out from free text. The audit can save it as a proper attribute.
The attribute is only mentioned, without a value (such as a "Fabric" tag)30%The AI knows the attribute matters, but not its value.
Not found0%

The app looks in this order and stops at the first match: product options, category metafields, tags, then text. In tags and text, a value always counts before a name: a "Fabric" tag plus "100% cotton" in the description counts as the value "cotton".

Example

A category has 10 attributes. Your product has 4 as options or metafields, 3 only in the description, and 3 missing: (4 + 3 × 0.6) / 10 = 58%. Of the 42% lost, 30% is missing data and 12% is data that lives only in text.

Issues You'll See

  • Low coverage: the product answers less than 30% of shopper questions anywhere in its data. Not reported for products with a category issue, since fixing the category comes first. The audit asks the AI to suggest values, for example from the product images, for you to confirm.
  • Text-only attributes: at least one attribute is only in tags or text. The audit saves these values as structured attributes, raising their credit from 60% to 100%.

A product with no category scores 0 here, because there's no way to know which questions shoppers ask about it. Attributes follow Shopify's standard taxonomy; custom metafields aren't counted.

The AI Visibility Score

Content Quality (30%)

Titles, descriptions, SEO text and alt text are the first things AI assistants and search engines read. Content Quality has three checks, each worth one third. A check passes only if none of its problems are found, so a product scores 0%, 33%, 67% or 100%.

1. Title And Description

  • The title is set, has at least 3 words and 20 characters, and is no longer than 150 characters.
  • The title isn't in all caps ("REGULAR FIT T-SHIRT"), doesn't look like a code ("SP-00123"), and doesn't contain the product's own SKU.
  • The title isn't the same as another active product's title.
  • The description is set, has at least 50 words, isn't just the title again, and isn't copied from another product.

2. SEO Title And Description

  • The SEO title is set, different from the product title, and up to 70 characters.
  • The SEO description is set, between 50 and 160 characters, and isn't just the start of the description (what Shopify fills in when you leave it empty).

3. Image Alt Text

  • The product has at least one image. Videos and 3D models don't count.
  • Every image has alt text, and it isn't a file name or camera default (IMG_1234.jpg, DSC 0042) or simply the product title.

Issues You'll See

  • Weak product text, Weak SEO and Weak alt text: the audit can fix these.
  • No images: only you can add product photos, so the audit marks this as "You need to do this yourself".
The AI Visibility Score

Category (20%)

The category tells AI assistants what the product is, and decides which shopper questions apply to it. The app uses Shopify's standard product taxonomy (for example Apparel & Accessories › Clothing › Sweaters).

CategoryScoreExample
Specific and correct (has no subcategories)100%"Sweaters" for a sweater
Too generic (has more specific subcategories)50%"Clothing" instead of "Sweaters"
Missing, or likely wrong0%No category, "Uncategorized", or "Shorts" for a sweater

Why is a generic category penalized? A broad category has fewer attributes than a specific one ("Clothing" asks fewer questions than "T-Shirts"), so moving to the right category can lower Shopping Intent Coverage at first. Scoring generic categories at 50% makes sure the right fix always raises your score.

Why does a wrong category score 0? It makes AI assistants misunderstand the product, and its shopper questions are measured against the wrong category. That's worse than no category at all, so it's the most serious issue on the dashboard.

Category Suggestions

For every product, the app works out the most likely category from its own data: title, description, product type, tags, collections, attributes, and how you've categorized similar products. Each suggestion has a confidence level, High or Medium, shown in the product list. A category is flagged as likely wrong when a confident suggestion points to a different kind of product and the product's text doesn't support the current category.

The AI Visibility Score

Potential Score & Trend

Potential Score

For every product, and for your whole store, the app calculates the score you could reach if you applied every suggestion: "Your score could reach 72% (now 40%) if you apply all suggestions." Each product also shows how much an audit can add: "Up to +30% after audit".

The potential score only counts fixes the app knows it can make:

  • Category: products get the suggested category when the suggestion is High or Medium confidence.
  • Shopping Intent Coverage: values found in tags or text are saved as structured attributes (60% → 100%).
  • Content Quality: every failing check is fixed, except "No images".

Values the AI may add during the audit, for example a color it sees in the product images, aren't counted in advance, so your real result can be higher.

Score Changes And Trend

  • The dashboard shows how the score changed, such as "+6.2% today" or "+2.8% since last week".
  • The Score trend chart shows the last 30 days, with markers on the days audits were applied.
  • The score is recorded each day you open the app. It changes when you apply audits, and also when you edit, add or remove products in Shopify, or change their status.
The AI Visibility Score

Not Counted In The Score

Some issues can stop a product from being recommended, but they aren't part of the score: prices and stock are yours to manage in Shopify and change daily. The dashboard still flags them under Other issues to fix:

IssueWhen it's flagged
Price is 0Every variant has a price of 0. One free variant next to priced ones (like a gift wrap) is fine.
Out of stockNo variant is available for sale, as of the last product sync.
Wrong compare-at priceA variant has a compare-at price that isn't higher than its price, so the "sale" isn't real.
Wrong product typeThe product type points to a different kind of product, for example "Shorts" for a T-shirt. The audit can suggest a better type for you to confirm.
Working With The App

Dashboard & Insights

The home screen of the app. Everything on it is free and unlimited.

  • Your score at a glance: the store score with its label, change over time, the number of active products, and the potential score.
  • Score tree: the store score linked to its three factors and their weights.
  • Three factor cards: Shopping Intent, Content Quality and Category, each with its score and one row per issue showing how many products have it. Click a row to open those products.
  • Recommended Action: the single most important thing to fix right now, chosen by severity and number of products.
  • Best products to audit next: up to 5 products ranked by their most serious fixable issue, each with its potential gain and an Audit button.
  • Audits in progress: audits that are running, ready to review, applying, or need a retry, with a live status.
  • Other issues to fix: price, stock, compare-at price and product type issues.
  • Score trend for the last 30 days, and your audit quota ("3 of 5 audits left").

Issues The Dashboard Tracks

FactorIssues
Shopping IntentLow coverage · Text-only attributes
Content QualityWeak product text · No images · Weak alt text · Weak SEO
CategoryNo category · Generic category · Wrong category
Not scoredPrice is 0 · Out of stock · Wrong compare-at price · Wrong product type
Working With The App

Product Management

The list of products behind every number on the dashboard. Open it from an issue row, the Recommended Action, "View all", or "Product Management" in the app menu.

  • Filter by any issue: all products, products scoring below 40%, each Shopping Intent, Content Quality and Category issue, and each issue not counted in the score.
  • Search by product title, matching every word in any order, ignoring case and accents ("t shirt" finds "T-SHIRT").
  • Sort by score, title or date created. Lowest score first by default, so the products that need the most work are at the top.
  • Columns that fit the issue: every list shows the score, the main issue and the potential gain. Category lists add the current category, suggested category and confidence; Shopping Intent lists add missing and text-only attributes.
  • Filters, search, sort and page are kept in the URL, so you can reload, go back or share a link.
Working With The App

AI Product Audit

An audit is one AI review of one product. It uses 1 audit from your plan.

Audit Preview (Free)

Before you use an audit, a preview shows the product's score now and after the audit ("Now 40% → After audit up to 70%"), and every issue per factor, marked "AI will fix this", "AI will suggest a value for you to confirm" or "You need to do this yourself", with the score gain of each fix. Product details are shown side by side, with problems highlighted.

While It Runs

  • Usually under a minute (typically 20–40 seconds); products with many images take longer.
  • You can leave the page: the result waits for you on the dashboard, and you're notified when it's ready.
  • Up to 3 audits can run at the same time.
  • If an audit can't finish (for example it times out or the AI service is unavailable), it's marked as failed and isn't counted against your audits.

What The AI Suggests

  • Title and description: a clearer title and a well-structured description.
  • Search engine listing: SEO title (up to 70 characters) and description (up to 160).
  • Image alt text for each image, with a warning when an image doesn't seem to show the product.
  • Category: the most specific Shopify category that fits, with the reason.
  • Product type and tags.
  • Attributes: values with their evidence ("seen in the images", "mentioned in the description") and a status: Confirmed, Likely (please confirm) or Unknown (pick a value yourself).
  • Things to check yourself: issues the AI can't fix, such as missing images or conflicting data, with a link to fix them in Shopify.

Every suggestion is based on the product's own data: its text, images, options, metafields and category. Suggestions are written in English.

Working With The App

Review & Apply

Review

  • Every suggestion shows Current and Suggested, the AI's reason, and which issue it fixes.
  • Tick to apply, untick to keep your current value, or edit the suggestion (editing ticks it). "Use AI suggestion" restores the AI's version.
  • The description has a rich text editor with headings, lists, links, tables and an HTML view.
  • Tags: add your own, remove suggested ones, or remove existing tags (with a warning, since tags can drive smart collections and discounts).
  • Attributes: pick values from Shopify's standard list for the category, or fill in the ones the AI couldn't tell.
  • A live score preview shows "Score now 30% → after you apply (est.) 60%" as you tick.

Apply

  • Apply N changes opens a final summary of every change, with a warning about changes that can affect smart collections or discounts.
  • Changes are written to Shopify right away: title, description, SEO, image alt text, category, product type, tags and attributes.
  • The result shows the score before and after, and the status of each change: Applied, Applied with edits, Skipped or Failed.
  • Failed changes can be retried without a new audit and without using another audit.

You're always in control. Nothing changes in your store until you click Apply and confirm. There's no one-click undo yet: every change is recorded in Audit History, and to change something back, edit the product in Shopify.

Working With The App

Audit History

  • Every audit in your store, newest first, or every audit of one product.
  • Tabs: All · Needs review · In progress · Applied · Not applied, each with a count.
  • Search by product title, and sort by date, score or product name.
  • For each audit: status, date, score change (62.0% → 76.7% +14.7%), and what happened to the suggestions ("11 applied (2 edited) · 3 skipped").
  • Open any audit to see every suggestion and the value that was applied, or to review, retry or continue it.
Working With The App

Your Progress

What the app has done for your store since you started:

  • Score since you started: "When you started 30% → Now 45%", the change in each factor, and a chart over time.
  • How much came from audits: an estimate of the score gained from audits you applied.
  • Products improved, changes applied, average gain per product and estimated time saved.
  • What was improved: changes by type (descriptions, titles, SEO, alt text, categories, tags, attributes).
  • Most improved products, and what's next: the score you could reach and your remaining audits.
Account

Plans & Limits

Every plan includes every feature. Plans differ in how many AI product audits you get, the AI model behind them, and support priority.

FreeProAdvance
Price$0 forever$15 / month$39 / month
AI product audits5 (one-time)100 every month300 every month
Score, dashboard & product checksUnlimitedUnlimitedUnlimited
AI model for auditsStandardMore capableMore capable
SupportEmailPriorityTop priority

How Audits Are Counted

  • One audit = one AI review of one product. Applying, editing or skipping suggestions is free.
  • Re-auditing a product uses a new audit. Discarding a finished audit still counts.
  • Failed audits (connection problem, timeout, AI service) are free.
  • Paid plans reset every billing cycle (every 30 days, on your billing date). Unused audits don't roll over.
  • Free audits are one-time and don't reset, even if you reinstall the app.
  • Up to 3 audits run at the same time; a running audit counts as used until it finishes.

Plans are billed monthly through Shopify. Upgrade, downgrade or cancel any time from the app's Plan page; upgrading gives you the new plan's audits right away. Need more than 300 audits a month? Contact us.

Account

Data & Privacy

  • The app reads your store information and product data. It has no access to your customers, orders or analytics.
  • Scoring and the dashboard run on our servers without AI.
  • When you start an audit, that one product's data is sent to our AI provider (Anthropic Claude) to prepare suggestions.
  • The app writes to your store only when you click Apply, and never changes prices, inventory, variants or images.
  • 48 hours after you uninstall, your store's data is deleted, except your store ID and how many free audits you've used.

Read the full details in our Privacy Policy.

Account

Getting Support

Have a question that isn't covered here? Check our FAQ for quick answers, or reach out directly and we'll get back to you as soon as we can. Include your store name and a link to the product or audit. Pro and Advance plans get priority support.

WhatsApp: +84 978 478 304  |  Email: aivisibility@lgroupcommerce.com

Have an idea for the app? Send it from the Help & support page in the app. We read every request.

Get In Touch

Talk To Our Team

Can't find what you're looking for in the documentation? Send us a message and we'll walk you through it.

  • - Product & audit questions
  • - Billing & plan questions
  • - Data & privacy questions
  • - General feedback on the app
The AI Product Visibility support team